Contact Us
At Puppicon, our goal is to provide a smooth and reliable experience for every customer. We specialise in high-quality physical pet products, carefully selected to support your dog's daily care, training, comfort, and wellbeing.
Each order is carefully packed and dispatched from our fulfilment centre. After your purchase is completed successfully, your order will be processed within 1–4 business days and shipped to the address provided at checkout.
Once your order has been dispatched, you will receive a confirmation email with your tracking number so you can follow your delivery every step of the way. If you do not receive your confirmation email within a few minutes of purchase, please check your Inbox, Spam, Promotions, and Junk folders before contacting us.
If you need assistance with your order, our support team is happy to help.
Customer Support
Business Name: AscentGlow LLC
Email: weatpuppicon@gmail.com
Response Time: We aim to respond to all inquiries within 24 business hours.
To help us resolve your request quickly, please include:
- Your Order Number
- The email address used during purchase
- A brief description of the issue
Thank you for choosing Puppicon. We appreciate your trust and look forward to supporting you and your dog every step of the way.